Effective Date: April, 2017

At Hourglass Media Pvt. Ltd. (“we,” “us,” or “our”), we value your business and respect your privacy. This policy outlines how we collect, use, and protect the information you provide to us.

1. Information We Collect

We collect limited information necessary to provide our IT and marketing services:

Personal Information Provided by You: Name, email address, phone number, company name, and project details submitted through contact forms or during consultations.

Automated Information: Basic, non-identifiable data about how you interact with our website (e.g., IP address, browser type) collected via cookies to improve site functionality.

2. How We Use Your Information

We use your data solely for the following purposes:

To send relevant company updates or newsletters (only if you have opted-in).

To deliver agreed-upon marketing and IT consulting services.

To communicate with you regarding your inquiries, projects, or accounts.

To process invoicing and payments.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share necessary data with trusted third-party service providers (e.g., CRM platforms, website design & development, accounting software) strictly for operational purposes. These providers are bound to keep your information confidential.

4. Data Security

We implement industry-standard security measures—both digital and physical—to protect your personal data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. You may also opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails.

6. Contact Us

If you have questions regarding this policy or your data, please contact us at:

Address:

  • Registered add: 224, 3rd Floor, RS, 80/3, Vijinapur, Old Madras Rd, Sadanandanagar, Krishnarajapuram, Bengaluru, Karnataka 560016
  • Operational add: Yashwant Palace, 2nd Floor, Ajmer Rd, Madrampur, Civil Lines, Jaipur, Rajasthan 302006

Hourglass Media Pvt. Ltd.: hello@trumpetmedia.co.in

Contact Number: 9351821586